ViberHive Privacy Policy
Effective Date: 12/07/2024
Introduction
Welcome to ViberHive! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services.
Information We Collect
- Personal Information
- Account Registration: When you create an account, we collect your name, email address, phone number, and other contact details.
- Verification Information: For KYC purposes, we collect identification documents, biometric data, and additional personal details through our third-party service provider, Ondato.
- Payment Information: When you make a payment, we collect payment details such as credit card information and billing address.
- Usage Data
- Log Information: We collect information about your interactions with our platform, including IP address, browser type, access times, and pages viewed.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your activities on our website and to remember your preferences.
- Content
- User-Generated Content: We collect and store any content you create, upload, or share on ViberHive, including photos, videos, and messages.
How We Use Your Information
- To Provide and Improve Our Services
- Verify your identity and manage your account.
- Process transactions and send you related information, including purchase confirmations and invoices.
- Personalize your experience by providing tailored content and recommendations.
- Improve our platform, troubleshoot issues, and analyze usage patterns.
- To Communicate with You
- Send you updates, security alerts, and support messages.
- Respond to your comments, questions, and requests.
- For Security and Compliance
- Monitor and prevent fraudulent activities and security breaches.
- Ensure compliance with legal and regulatory requirements.
How We Share Your Information
- Service Providers
- We share your information with third-party service providers who perform services on our behalf, such as payment processing, identity verification (Ondato), and data analytics.
- Legal Requirements
- We may disclose your information to comply with legal obligations, respond to lawful requests from public authorities, or protect our rights and property.
- Business Transfers
- In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Your Choices
- Account Information
- You can update or delete your account information at any time by logging into your account and accessing your settings.
- Cookies
- Most web browsers are set to accept cookies by default. You can adjust your browser settings to remove or reject cookies, but this may affect your ability to use certain features of our platform.
- Communication Preferences
- You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. However, we may still send you non-promotional messages related to your account or transactions.
Data Security
- Protection Measures: We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
- Data Encryption: We use encryption to protect your data during transmission and storage.
Data Retention
- We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
International Data Transfers
- Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.
Children’s Privacy
- ViberHive is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of ViberHive after such changes constitutes your acceptance of the new Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ViberHive Support Email: admin@viberhive.com
This Privacy Policy ensures that ViberHive complies with data protection regulations and provides transparency to our users about how their personal information is handled.
